تمام معزز کسٹمر حضرات کو مطلع کیا جاتا ہے کہ  موبائل نمبر 03337643761 پر موصول ہونے والی کالز کوعارضی طور پر وصول نہیں کیا جائے گا۔ تاہم واٹس ایپ اور ایس ایم ایس بشمول ای میل جواب  دیا جائے گا۔ کسٹمر کیئر ٹیم، بکس این بکس

Shipping & Delivery

Shipping Courier Service: We deliver orders through TCS shipping / courier service all over the Pakistan. TCS is our shipping / courier partner to deliver your orders on time.

Order Delivery Time: We deliver orders on time through over-night delivery service. Most of the orders are delivered next day after receiving your order but based on delivery zone it takes normally 2 to 3 days through TCS courier service.

Order Tracking / Order Status: We send TCS Tracking ID to our customers through E-mail / WhatsApp / SMS to track the order status. Customers can track the status of their order by following the below given link:

https://tcsexpress.com/shipping

TCS Cash on Delivery Service: We deliver all orders by getting order amount in advance as per customer Invoice available in Customer Account – My Orders page. However loyal customers can order with Cash on Delivery Service with 30% advance amount.

Am I Loyal Customers? Loyal Customers at www.booksnbooks.pk are those who have placed 5 successful orders and their contact number, e-mail and address is verified by receiving the orders.

How I know about loyal customer? When you will receive 5 successful orders you will receive e-mail, WhatsApp message, SMS to inform you about becoming loyal customer.

Is there any special offer to loyal customers? Yes! loyal customers are given special discount on orders, gift books, wall clocks and many more with their orders and also given the facility of Cash on Delivery.

Shipping Charges: We charge flat shipping rate of Rs:250/= on all orders shipped to you through TCS express. No hidden or extra shipping charges are received from the customers.

Shipping Charges are received in advance? Yes! TCS shipping charges are received in advance. These charges are included during the checkout of order and included in final invoice.

I have many other questions about shipping & delivery. How can I be answered?

Kindly visit FAQ section to find the answer of your question. If not found there then email your query at info@booksnbooks.pk and our customer care team will reply your question within 04 to 06 working days.